2KB ID
Help with Verification Codes
When you use the Backgammon Masters email login feature, a four-digit PIN is sent to your email address as a confirmation code. To ensure a smooth login process, please follow these steps:
- Check Your Inbox: After requesting a PIN, it should arrive in your email inbox within a few minutes.
- Inspect Your Spam Folder: If the PIN is not in your inbox, there's a chance it could have been mistakenly marked as spam. Please check your spam or junk mail folder.
- Wait and Re-try: Sometimes, there can be a slight delay in email delivery. If the PIN hasn't arrived within 10 minutes, try requesting it again.
- Review Email Filters: If you have set up email filters or rules, make sure they are not preventing the PIN email from reaching your inbox.
- Contact Support: If you still don't receive the PIN after following these steps, we're here to help. Please contact our support team for assistance.
