TECHNICAL ISSUES
My game crashes!
What should I do if my game crashes?
Game crashes can occur due to various issues. To help us investigate and resolve the problem effectively, please gather as much information as you can. This includes:
- The exact time and frequency of the crashes.
- Any error messages that appear.
- The actions you were taking in the game before the crash.
- Your device type and operating system version.
Screenshots or video recordings of the issue occurring can be incredibly helpful. Once you've collected this information, send it to our support team. We'll work diligently to diagnose the problem and provide a solution.
